Purpose
ASI, Inc’s (ASI) Site Management offers a suite of ongoing services that provides its clients with ongoing support and educational services for the FrontRange Product Suite (HEAT, IPCM/Voice, ITSM, GoldMine). The offerings provide flexible and effective ongoing services, both remotely and on-site, that ensures the client realizes the return on investment from its FrontRange Software systems. We will work with the client to build a stable application environment and continuously identify and improve its current processes using the FrontRange Software systems.
Key Objectives of the ASI Site Management Program are:
- Provide ongoing mentoring and education for the client’s System Administrators.
- Provide ongoing strategic planning, as well as review and analysis of current workflow configurations.
- Provide technical assistance and facilitate problem resolution support with FrontRange
- Offer a single point of contact for problem and issue resolution.
- Provide executive education on industry best practices.
- Provide a broad range of expert resources.
Key Benefits of the ASI Site Management Program are:
- Highly responsive services and support to deliver services at predictable costs and defined levels for a higher ROI.
- ASI’s resources already have specific knowledge of client’s system
- Enable quicker upgrades and management of your application and processes
- Provide support for your daily needs, plus performance and growth strategies.
- Offer a single point of contact for problem and issue resolution.
- Help develop your current staff thru mentoring and coaching