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Citrix Uses newScale RequestCenter to Improve Efficiency for IT Operations
newScale®, Inc., pioneers of the self-service IT storefront for the enterprise, today announced that Citrix Systems, a leading provider of virtualization, networking and SaaS technologies, has implemented newScale RequestCenter® to manage end user service requests for their internal IT operations. Anton Systems, Inc., a newScale partner in the southeastern U.S., assisted with the implementation project for Citrix.  Read more.

Now Available – SKYLINE 2010
SS&C recently released SKYLINE version 2010, which includes many user-requested features.  They include enhanced reporting options, in-depth lease management incorporating the printing of lease abstracts along with many enhancements to Account Payable and General Ledger.  Read more.

Now Available – HEAT 9.0
FrontRange Solutions releases HEAT 9.0 which provides a number of features, functions, and new modules designed to facilitate the tracking and management of your IT Assets.  HEAT 9.0 features an all-new web interface, which provides all of the day-to-day service desk functionality without the need to install a client package on the PC.

To further enhance the productivity of the IT service organization, HEAT 9.0 features advanced integration options through the new Messaging Center.  This enables data to be imported from multiple sources such as email servers, XML files, web services and more.  This feature can be used to automatically create and update tickets, customer records and configuration records, thereby reducing the manual workload placed on technicians and making the service desk more central to business operations. Contact ASI for a free Web Session to review this new release.

Now Available – GoldMine 8.5
FrontRange Solutions has released version 8.5 of GoldMine Premium Edition. The themes for this major release are empowering users with information, completing the customer view, boosting end user productivity, and as with all GoldMine product releases, improving administrative capabilities and overall performance of the GoldMine application. 

GMPE 8.5 empowers users with information and improves user productivity with feature improvements and product additions.  Read More.

Upcoming Anton Education Courses
ASI provides professional training classes for all of our software solutions including ITIL, ITSM, Call Center, Real Estate Management and CRM. Education and training provided by ASI is developed to ensure that your company will get the best return on your software investment.  Review Upcoming Anton Education Courses.

Please be sure to check back regularly for upcoming news and events.

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