Business Technology Provider

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Products

• FrontRange Solutions
  • Service Desk
    • HEAT
  • CRM Sales, Marketing & Customer Service
    • GoldMine® Premium Edition
    • GoldMine® Enterprise Edition
  • IT Service Management
    • IT Service Management (ITSM)
  • Infrastructure Management/PC Lifecycle Management
    • enteo
    • Infrastructure Management - Inventory Management
  • Voice Call Center
    • IP Call Center Management (IPCM)
• newScale Service Catalog Foundation
• SS&C
  • SKYLINE 2008

The FrontRange Family

The FrontRange product portfolio allows you to create value from the wide range of business interactions and management needs that occur while doing business. Designed for small-to-medium-enterprise (SME) and distributed enterprise organizations, the solutions provide fast time to benefit and low TCO. Join more than 130,000 companies, including 44% of the Fortune 100 and 76% of the FTSE 100, that are creating value with FrontRange products.

Help Desk
HEAT scales as you grow: from a single phone line to serveral call centers, from a service person to a service department. HEAT provides a solutions if you need to manage one or all of the following: customers, system users, employees, subcontractors, vendors and more.  Learn More.

IT Service Management
FrontRange IT Service Management is a cost-effective IT management solution empowering world-class service and management. Each module can stand alone or efficiently integrate with the others. ITSM incorporates ITIL® best practices, bringing together the best in management practices.  Learn More.

VoIP Contact Center Management
FrontRange Voice- the foundation for a cost-effective, customer-pleasing communications strategy, whether you manage a single office, direct a global workgroup, or manage a call center for a large, distributed enterprise. Replace expensive and limited proprietary telephony hardware with standards-based software solutions.  Learn More.

PC Lifecycle
enteo – Centralized management of software, hardware, and users creates advantages that no company wishes to miss out on. enteo Software has, through constant innovation, repeatedly raised the market standards for PC Lifecycle Management and today is considered one of the leading providers in this area.  Learn More.

CRM
FrontRange pioneered modern CRM with the GoldMine product line. Today, GoldMine solutions combine the latest in access, delivery, and integration capabilities and is used by more than over 150,000 companies and 1.7 million users.  Learn More.

 

 

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