FrontRange ITSM
FrontRange ITSM is a customizable, cost-effective IT management solution empowering world-class service and management. Each module can stand alone or efficiently integrate with the others. Built specifically for small to mid-sized organizations and geographically distributed enterprises, ITSM incorporates ITIL® best practices, bringing together the best in management practices with the best in technology.
With a more competitive global marketplace and complex regulatory requirements, IT must be in line with your business goals, strategies, and processes. Align your IT service delivery and business objectives more effectively with FrontRange IT Service Management: a customizable, cost-effective IT management solution that incorporates IT best practices with anywhere access to provide personalized customer service and increased service desk productivity.
Built specifically for small to mid-sized and geographically distributed enterprises, IT Service Management is the leading solution based on ITIL and other IT best practices. The comprehensive solution family offers a modular, fully integrated architecture, allowing you to choose the modules that best fit your needs. This common platform reduces the complexity of your IT infrastructure, lowers costs, and ensures that your company has the agility it needs to remain competitive.
IT Service Management Solution Family
The IT Service Management Solution is comprised of a series of ITIL-based modules to give you the exact configuration that is right for your business. These modules offer enterprise-class functionality with one of the industry's lowest total cost of ownership.
- HEAT® Product Suite
- Incident Management
- Problem Management
- Change Management
- Release Management
- Service Level Management
- Configuration Management
- Availability Management
- Self Service
- Knowledge Management