Availability Management

Measuring System Performance

Measuring availability requires an accurate view into how components or services perform over time. With an Availability Management solution, implemented by ASI, your IT organization can benefit from::

Real-time reporting - Quickly measure the availability of components and services, and truly understand the associated costs with real-time dashboard reporting. Choose from a suite of valuable availability and incident reports.
SLA comparison - Create service level review reports to measure against SLAs. Add further value with tight integration with Service Level Management.
Failure assessment - Understand how a single point of failure affects the other elements of the infrastructure. Also determine the difference between component and service failure.

Through best practices-driven reporting and tight integration with Service Level Management, Availability Management increases service reliability and reduces configuration repair times. This enables your organization to:

Reduce downtimes.
Boost the reliability of services and configuration items (CIs).
Clearly understand the relationship between availability and SLAs.

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