Business Technology Provider

• Answer Desk
• Contact

Solutions

• Service Desk
  • Internal/External Help Desk
  • Knowledge Management
  • Asset Management
  • Self-Service
• IT Service Management (ITSM)
  • Incident Management
  • Problem Management
  • Change Management
  • Configuration Management
  • Service Level Management
  • Release Management
  • Availability Management
• PC Lifecycle Management
• IT Infrastructure Management
  • Inventory Management
    
• ITIL Education/Consulting (ITIL)
• VoIP Contact Center Management
  • Agent Management
  • Customer Self-Service
  • Unified Messaging
• Sales, Marketing and Relationship (CRM)
  • Sales
  • Marketing
  • Customer Service
    • Call Escalation
    • Customer Inquiries
    • Service Histories
    • Service Inquiries
    • Service Level Agreements (SLAs)
• IT Service Catalog & Service Porfolio Management
• Real Estate Property Management & Accounting

Configuration Management

Identify, Define and Report Configuration

Configuration Management allows your IT organization to accurately and efficiently identify, define and report configuration items in your IT system. Offering real-time reporting and automated processes, Configuration Management offers a view into the status of change incidents and provides a single repository for all your IT assets.

ASI can implement a solution that enables you to:

• Foresee the impact of configuration changes.
• Keep all configuration details in a single location.
• View relationships between assets.
• More efficiently manage change.
• Implement best practices.

 

Information Request Form

Contact Name: Phone: E-mail:
(If you do not have an email address, type "none") How can we help you?

 

Top of Page

Copyright 2008