Business Technology Provider

• Answer Desk
• Contact

Solutions

• Service Desk
  • Internal/External Help Desk
  • Knowledge Management
  • Asset Management
  • Self-Service
• IT Service Management (ITSM)
  • Incident Management
  • Problem Management
  • Change Management
  • Configuration Management
  • Service Level Management
  • Release Management
  • Availability Management
• PC Lifecycle Management
• IT Infrastructure Management
  • Inventory Management
    
• ITIL Education/Consulting (ITIL)
• VoIP Contact Center Management
  • Agent Management
  • Customer Self-Service
  • Unified Messaging
• Sales, Marketing and Relationship (CRM)
  • Sales
  • Marketing
  • Customer Service
    • Call Escalation
    • Customer Inquiries
    • Service Histories
    • Service Inquiries
    • Service Level Agreements (SLAs)
• IT Service Catalog & Service Porfolio Management
• Real Estate Property Management & Accounting

Infrastructure Management

Aligning Business Goals with IT Resources

Increasingly, IT must perform a complex balancing act: Improve service delivery and accommodate greater organizational IT needs on a smaller budget. ASI can help you strategically align business and IT resources with FrontRange’s Infrastructure Management; a modular, integrated systems management solution that simplifies IT infrastructure management and drives down costs.

With Infrastructure Management, your IT organization can centrally manage the full life cycle of your infrastructure, from IT assets to networks to software patches and licenses. Built specifically for small-medium-sized and distributed enterprises, this solution family offers a comprehensive view of the entire infrastructure, empowering you to boost service levels and bring down costs.

 

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